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Protocol for Serving Legal Documents on the Toronto Police Service Board by Email and In Person

This Protocol applies to the service of legal documents on the Toronto Police Service Board (TPSB) by email and in person. When serving a legal document on the TPSB, you should satisfy yourself about the specific rules for serving legal documents that apply to your document.

Means of Service

Service by email:

The legal document should be sent to: This email address is being protected from spambots. You need JavaScript enabled to view it.. 

Unless the procedural rules applicable to your document specify other requirements for service by email, the email should be less than 10 MB and must include the following information:

  1. the sender’s name, address, telephone number and e-mail address;
  2. the date and time of transmission; and
  3. the name and telephone number of a person to contact in the event of a transmission problem.

After sending the legal documents, you will receive an automatic email response. This automated response does not constitute acceptance of service of any originating process (e.g. Statements of Claim, Notices of Application or any other legal documents commencing a legal proceeding).

The Rules of Civil Procedure do not permit the service of originating processes by email. However, the TPSB may accept service of originating processes by email.

When you send an originating process by email to This email address is being protected from spambots. You need JavaScript enabled to view it., TPSB staff will review the document and, where service is accepted, deliver a notice by email accepting service on behalf of the TPSB. 

Service of an originating process by email is only effective on the delivery date of the email from TPSB staff expressly accepting service. Any time periods arising from service will begin to run from the delivery date of the email from TPSB staff expressly accepting service.

Service in person:

Personal service can be made by leaving a copy of the legal document with a member of the TPSB staff at: 40 College St., Toronto, ON.  

An appointment should be made for personal service. An appointment can be made by contacting the TPSB office at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone at 416-808-8080 or using our Contact Us page.

If no appointment has been made, the Toronto Police Service personnel at the Duty Desk at 40 College Street will advise you to contact the TPSB office. 

Leaving a document with Toronto Police Service personnel (as opposed to TPSB staff) or at a Toronto Police Service Duty Desk is not proper service on the TPSB and will not be accepted as service.